Natalie’s unwavering commitment to excellence and her innate kindness make her an ideal fit for OLV. As a Client & Culture Assistant (CCA), she brings a rare combination of customer service and administrative expertise to the table. Natalie is a firm believer that every task, regardless of its size, deserves to be executed with the utmost excellence. This belief fuels her daily responsibilities, from appointment scheduling and mail delivery to organizing ministry events.
With a bachelor’s degree in Commercial Writing from Pensacola Christian College, Natalie’s professional journey spans 18-years during which she has refined her skills in various roles. Having served as an administrative secretary for a local church and a customer service representative for a local insurance agency, Natalie is a valuable addition to the OLV team.
Away from the office, Natalie cherishes time spent with her two adult children and their spouses. Her hobbies include reading, discovering and strolling along local trails, and learning new board games. Although she was born and raised in Chicago, Natalie has grown to love Michigan over the years, embracing its natural beauty and tight-knit communities.